December 21st, 2012

Bowing to Pressure from Users, Instagram Retracts New Terms of Use

Under a continuing barrage of negative feedback, account cancellations, and defections by its users to other photo sharing services, Instagram has withdrawn the most controversial changes to its terms of service agreement. The about-face means that Instagram will not assume the legal right to license users’ photos to third parties without permission.

“Because of the feedback we have heard from you, we are reverting this advertising section to the original version that has been in effect since we launched the service in October 2010,” said Instagram co-founder Kevin Systrom in a statement posted on a company blog late yesterday.

Among the most objectionable terms of service changes proposed by Instagram was a clause allowing the company to license photos to third parties, and also use the photos in advertising, without the knowledge or permission of the Instagram user who posted those images in the first place.

A number of professional photographers, as well as some high profile users of Instagram including National Geographic, announced that they intended to stop using the service because of the proposed changes to the terms of service. Instagram said earlier this week by announcing it had no intention of selling their photos, but that apparently wasn’t enough to calm upset subscribers to the service.

In the meantime, subscriptions to competing services have spiked, according to a report in the New York Times. Flickr’s mobile app has jumped in popularity on the Apple iTunes app chart, and subscriptions to the photo sharing service Pheed have quadrupled in the past week, the Times reported.

Systrom explained in last night’s announcement that after introducing changes to Instagram’s terms of service and privacy policy earlier this week, “it became clear that we failed to fulfill what I consider one of our most important responsibilities – to communicate our intentions clearly. I am sorry for that, and I am focused on making it right.”

So once again Instagram has modified its privacy policy and terms of service. When the latest versions take effect–on January 16, 2013 and January 19, respectively–Instagram will have broad rights to use photos, but only with permission from the contributors.

“You hereby grant to Instagram a non-exclusive, fully paid and royalty-free, transferable, sub-licensable, worldwide license to use the Content that you post on or through the Service, subject to the Service’s Privacy Policy,” says the latest TOS agreement, which goes into effect January 19. It adds, “You can choose who can view your Content and activities, including your photos, as described in the Privacy Policy.”

The privacy policy that takes effect January 16 says that Instagram “will not rent or sell your information to third parties outside Instagram (or the group of companies of which Instagram is a part) without your consent, except as noted in this Policy.” The exceptions are service providers who “will be given access to your information as is reasonably necessary to provide the Service under reasonable confidentiality terms.”

Instagrama also says in the new privacy policy, “We may also share certain information such as cookie data with third-party advertising partners” to deliver targeted advertising.

Users can control who sees the content they post by adjusting privacy settings on their account.

Instagram’s user policies are still subject to change, however, and Systrom hints that there will be more changes to come. Instagram company–which is owned by Facebook, a publicly traded company–is under pressure to earn money.

“Going forward, rather than obtain permission from you to introduce possible advertising products we have not yet developed, we are going to take the time to complete our plans, and then come back to our users and explain how we would like for our advertising business to work,” Systrom told users.

Related:
Photographers Balk at Instagram’s New Terms of Use
Now That We Know Instagram Isn’t a Charity, What Would You Be Willing to Pay?

December 19th, 2012

Now That We Know Instagram Isn’t a Charity, What Would You Be Willing to Pay?

In the wake of a hue and cry over Instagram‘s proposed changes to its terms of service, the company has announced it will remove language that would have given Instagram rights to use photos in advertisements. Yet the protests continue, with some high profile users suspending their use of the service or shutting down their accounts altogether.

It’s worth asking what, if anything, individual photographers (and big publishers such as Time, National Geographic, and others) are willing to pay to use Instagram. $10 per year? $25? $100? Even more? And what would photo editors, curators, art directors and others pay for their use of the service to scout talent and review work?

Instagram announced changes to its terms of service on Friday so it can monetize the service by using the pictures and personal data of users to generate advertising dollars. Presumably Instagram would use the content and data to deliver audience and eyeballs to advertisers.

The details of how that would work are opaque, but their push to monetize the service isn’t irrational: they’re looking for a return on their investment, and for compensation for their creativity, risk, and operating costs, just like any other business.

It is hard to argue that they would be exploiting Instagram users by doing away with free service. After all, Instagram provides users with undeniable benefits: a compelling service, with innovative features, the opportunity for a creative outlet, the benefits of community, and bandwidth–all free of charge.

Rather than charge usage fees, though, Instagram is effectively trying to barter its services for its users’ data and intellectual property. It obviously made the mistake of pressing for too much.

But there’s almost certainly a level of exchange that most Instagram users would be comfortable with. Facebook’s popularity suggests that users–including many photographers–are willing to barter personal data and intellectual property for a
desirable service. And flickr, a service that some Instagram defectors are considering, charges $25 per year for pro accounts (regular accounts are free, but bandwidth is restricted).

Ultimately, the brouhaha over Instagram’s proposed terms of service boils down to a marketplace negotiation over a fair price for a service, with both sides testing their bargaining strength to start. In the end, photographers (and other Instagram users) will have to pay something.

We’d like to hear from our readers who have used Instagram: How much would you be willing to pay per month or per year or per upload to use Instagram? Or, if you prefer that the service remains free, what new service terms would be acceptable? Would you stay with Instagram if they sold just your user data to advertisers? Would you stay if they licensed or otherwise used your photos to help their advertisers? What’s your deal breaker with Instagram?

Related story: Photographers Balk at Instagram’s New Terms of Use

September 28th, 2012

On Sustainable Business Models, and Comparing Apples to Oranges

The American Society of Media Photographers’ program, “Sustainable Business Models: Issues & Trends Facing Visual Artists,” held September 27 in New York City, can be viewed online via ASMP’s video library. Speakers and panelists provided useful context and insights into the current marketplace for photography, as well as thoughts on how professional freelancers might adapt their marketing and licensing in today’s economy. A warning, however: Along with provocative insights, the afternoon panel also included the predictable, banal observation that photojournalists have no role to play now that “everyone has a cellphone,” and statistics on how many images are uploaded to Facebook or Instagram each day or each hour or each minute. If you’re like me, you find these comments irritating. Because the first comment is untrue, and the second is irrelevant to any discussion of the professional photography business.

Yes, news editors trolled Instagram to get images of the aftermath of the Empire State Building shooting, but those image sales had no impact on the market for photos by professional news photographers: If amateur cellphone users hadn’t been on the scene, we simply wouldn’t have had any images of the carnage. Yes, a zillion snapshots of cats, babies and plates of food are shared on social media every day. What bearing does that have on what a professional photographer offers to clients or their audience? (more…)

January 6th, 2012

Now on Instagram: President Obama

Instagram, the free photo editing and sharing app for the iPhone, iPad or iPod Touch, keeps growing in popularity, and now President Obama’s re-election campaign has joined in. On Tuesday, Obama 2012 joined the service to share photos from the campaign trail, under the name Barack Obama. Here’s a news story about it on SocialTimes.com.

If you have an Instagram account, you can join the more than 37,000 folks who have already started following the stream via @barackobama. Don’t expect any wildly artistic photos — the few photos posted so far include  a predictable podium photo and an image of the campaign headquarters, shot on an iPhone. No use of those retro-looking Instagram filters yet. And the comments are less concerned with esthetics than with political rants. (People, people: Have you heard of spell check?)

This is just the latest foray into online photo sharing for this President.  Photos from election night 2008 proved hugely popular on Flickr, and the White House Photo Office updates its Flickr stream regularly.